Frequently Asked Question
Some of the more frequently asked questions from our customers. If you have a question and cannot find the answer to it here, please contact us and we’ll be happy to help!
How do I customize my cutting board?
Follow These Easy Steps:
- Pick your board from the Custom Boards Shop
- Enter your personal customization details in the blank box labelled “Personal Customization”
- Choose the quantity & click “Add To Cart”
- Enter your billing/shipping address
- Checkout
- Our design specialists will setup your artwork and email you a proof for approval before your board is engraved
How long will it take for my order to be processed?
Timing:
- Customization artwork proofs are processed within 3-4 business days.
- Once you approve your artwork proof, your board will be engraved within 2-3 business days.
- Boards are shipped via Canada Post. Allow for 1-2 weeks for arrival after shipping
How do I clean and care for my new engraved cutting board?
Cutting Board Care Instructions:
- Was using warm water and dish soap
- Rinse and dry
- Do not wash in dishwasher