Cutting Boards – Frequently Asked Questions

Some of the more frequently asked questions from our customers.  If you have a question and cannot find the answer to it here, please contact us and we’ll be happy to help!

Question:  How do I customize my cutting board?


Follow These Easy Steps:

  1. Pick your board from the Custom Boards Shop
  2. Enter your personal customization details in the blank box labelled “Personal Customization”
  3. Choose the quantity & click “Add To Cart”
  4. Enter your billing/shipping address
  5. Checkout
  6. Our design specialists will setup your artwork and email you a proof for approval before your board is engraved

Question:  How long will it take for my order to be processed?



  • Customization artwork proofs are processed within 3-4 business days.
  • Once you approve your artwork proof, your board will be engraved within 2-3 business days.
  • Boards are shipped via Canada Post.  Allow for 1-2 weeks for arrival after shipping

Question:  How do I clean and care for my new engraved cutting board?


Cutting Board Care Instructions:

  • Was using warm water and dish soap
  • Rinse and dry
  • Do not wash in dishwasher