Due to the customize nature of each personalized cutting board, we do not accept returns. Cuttingboard.ca carefully selects the highest quality wood & wood grains for our wood cutting boards. For engraved cutting boards, we position the engraving on the most favourable side of the board, and further if the engraving is in a corner, the most favourable corner as our wood cutting boards are reversible. As we hope you can appreciate, each board is unique as nature intended it and wood may vary from board to board. We appreciate your understanding.